Terms of service

Terms of Service

Last Updated: 23 June 2026

Welcome to Monvera. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Account Terms

By creating an account on our website, you agree that:

You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
All information provided by you is accurate, complete, and current.
You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activities that occur under your account.
We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

2. Pricing and Payment

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise specified.
Prices are subject to change without prior notice.
Applicable taxes, shipping charges, and other fees may be added during checkout.
Payment must be completed through the approved payment methods available on our website.
We reserve the right to refuse or cancel any transaction suspected of fraud, unauthorized activity, or payment irregularities.

3. Product Description

We strive to ensure that all product descriptions, images, specifications, and pricing information are accurate.
However, slight variations in color, size, appearance, or design may occur due to screen settings, manufacturing processes, or print-on-demand production methods.
We do not warrant that product descriptions or website content will always be completely accurate, current, or error-free.
In the event of an error, we reserve the right to correct it without prior notice.

4. Order Acceptance

Placing an order on our website constitutes an offer to purchase products.
All orders are subject to acceptance and availability.
We reserve the right to refuse, cancel, or limit any order at our sole discretion.
Reasons for cancellation may include product unavailability, pricing errors, suspected fraud, or violation of these Terms.
If payment has already been processed for a cancelled order, an appropriate refund will be initiated.

5. Shipping and Delivery

We aim to process and dispatch orders within the estimated timelines displayed on our website.
Delivery times are estimates and may vary due to factors beyond our control.
Delays caused by courier services, weather conditions, public holidays, customs procedures, or unforeseen circumstances are not the responsibility of Monvera.
Customers are responsible for providing accurate shipping information.
Additional shipping charges may apply for remote or special delivery locations.

6. Returns and Refunds

Returns and refund requests are subject to our Return and Refund Policy.
Products must meet the eligibility criteria stated in our Return and Refund Policy.
Refunds, when approved, will be processed through the original payment method whenever possible.
Shipping charges may be non-refundable unless otherwise required by law.
We reserve the right to deny refund requests that do not comply with our policy.

7. Prohibited Uses

You agree not to use our website:

For any unlawful purpose.
To violate any local, state, national, or international law.
To infringe upon intellectual property rights.
To transmit viruses, malware, or harmful code.
To interfere with the security or functionality of the website.
To engage in fraudulent, deceptive, abusive, or harmful activities.
To collect or misuse customer information without authorization.

Violation of these provisions may result in account suspension, termination, or legal action.

8. Limitation of Liability

To the fullest extent permitted by applicable law:

Monvera, its owners, employees, affiliates, and service providers shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.
Our total liability for any claim shall not exceed the amount paid by the customer for the relevant product or order.
We do not guarantee uninterrupted, secure, or error-free access to the website.

9. Governing Laws (Indian Jurisdiction)

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from or relating to these Terms, the website, or any transaction shall be subject to the exclusive jurisdiction of the courts located in Jaipur Rajasthan, India.

Changes to These Terms

We reserve the right to modify, update, or replace these Terms at any time. Updated versions will be posted on this page with a revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.